Monday, 12 December 2011

Wavelengths customer forum

Since Fusion Lifestyle took over the management of Deptford's Wavelengths leisure centre I've noticed some creeping improvements (improved cleanliness) and some things that are still the same (those damned cold showers in the fitness pool).

However even with the ongoing problems I've noticed attempts being made to investigate and hopefully solve the issues, which is a good sign as far as I'm concerned.

If you want to find out more, the new manager of the centre is holding a customer forum next Wednesday evening between about 6pm and 8pm. Apparently this is planned to be a regular event which will be repeated once a month or so, at different times of day and on different days, to give as many customers as possible the opportunity to raise issues and ask questions.

I understand that work on the showers is under way right now and hopefully some time soon we'll no longer have to trek to the leisure pool for a hot shower, or shiver as we wash our hair. Plans for the relocated and expanded gym are afoot, with dance studio and additional class space, and Fusion is also putting forward proposals to rip out the famous 'health suite' and replace it with new facilities.


Catty said...

So is it true that the health suite has a whirlpool? I've only used it once and I don't recall there being one there, but according to one of the new websites there is.

max said...

I'm happy to report that Ladywell Pool has also noticeably improved since Fusion took over.
The water in the pool has miraculously become cleaner and the changing rooms (at least on the male side) are also well looked after, toilets included.

Sky London said...

Do we know what was said in the meeting? I miss it. Cant wait for the improvements, gym changing room are always dirty, and none of the equipment never gets fixed.